Terms and Conditions

Last updated: July 2026

This website is owned and operated by Kalieda Pty Ltd (Kalieda, we, us, our).

Through this website you may be able to view information about Kalieda and its products, order Kalieda products, create an online account, sign up to receive communications from Kalieda and, if you choose, from dusk or other related brands, contact us, submit enquiries and provide reviews or feedback.

These Terms & Conditions govern your access to and use of this website, the content available through it and the services available through it. Nothing in these Terms & Conditions excludes, restricts or modifies any right or remedy you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.

1. Disclaimer

1.1 Access provided as is

Access to the content and this website is offered on an as-is and as-available basis.

To the full extent permissible by law, and subject to any additional warranties in our Cancellation, Return & Refund Policy where applicable, all express or implied conditions, representations and warranties are denied and disclaimed, and Kalieda makes no representations or warranties as to the operation of this website or the quality, suitability, truth, accuracy or completeness of the content.

In particular, we do not guarantee that access to this website or the services will function as intended or be uninterrupted, or that this website or the facilities that make it available will be free from computer viruses, defects or errors.

1.2 Changes

We may withdraw or restrict your access to this website or the services at any time and without notice to you. We may make changes to any content at any time without notice.

1.3 Our liability

To the fullest extent permitted by law and except as otherwise provided under these terms, and subject to any rights that you may have under the Australian Consumer Law, Kalieda excludes all liability for any loss or damage of any kind not caused by its negligence or fraud and arising directly or indirectly from or in connection with this website, the content or the services.

Kalieda's liability to you for loss or damage of any kind arising out of this website, the content or the services will be reduced or limited to the extent caused or contributed to by you or any other matter outside our reasonable control.

1.4 Other users' content

We do not endorse, support, sanction, encourage, verify or agree with comments, opinions or statements by other users of this website. While we may review and moderate user-posted content and may remove content where it is unlawful or inappropriate, there may be some time where such content is able to be viewed before it can be removed.

2. Your online behaviour

2.1 Kalieda's intellectual property

This website and its content are subject to copyright and other intellectual property rights owned by Kalieda, its affiliates or third parties.

Kalieda grants you a non-exclusive, royalty-free, revocable, non-transferable, non-sublicensable licence to access and use this website and content solely for the purpose of receiving the benefit of the services, and to create a hyperlink to this website provided the link does not portray Kalieda, its affiliates, products or services in a false, misleading, derogatory or offensive manner.

Unless otherwise specified or permitted by law, you may not download, display, post, record, mirror, duplicate, copy, retransmit, redistribute, commercially exploit, reproduce or republish any part of this website or content without permission.

2.2 Unlawful use and interference

You must not access this website, the content or the services for an unlawful purpose, upload or transmit unlawful or inappropriate material, attempt to gain unauthorised access, disrupt or intercept electronic information, circumvent security features, use scraping tools without permission, interfere with the proper working of the website, impose an unreasonable load on our infrastructure, or reverse engineer software underlying the website.

2.3 Your reviews and feedback

Kalieda welcomes ratings, reviews, suggestions, comments and other feedback about its products, services, this website and your user experience. You must not submit a product review that you know to be inaccurate, for which you were compensated or granted consideration by a third party, or that is not about the specific product you purchased from us.

By providing feedback or other material, you grant Kalieda and its contractors a non-exclusive, royalty-free, perpetual, irrevocable and sub-licensable licence to use, reproduce and modify that feedback or material, including for the purposes of improving our products and services or internal reporting.

2.4 Account security

You are responsible for maintaining the confidentiality of your password and account and all activities that take place under your password or account. If you believe there has been a security breach or misuse of your password or account, please let us know immediately.

3. Privacy

We collect, use and disclose personal information as described in our Privacy Policy. This may include disclosing personal information to dusk where you have consented to receive marketing from dusk or related brands including dusk, or where disclosure is otherwise permitted by law.

Marketing preferences for Kalieda and dusk are managed separately. Commercial electronic messages from Kalieda or dusk will identify the sender and include a clear unsubscribe facility.

4. Third party sites

We may provide links to other websites or social media sites from time to time. We do not endorse or take responsibility for the content of those sites and will not be liable in any way for any loss or damage which you may suffer by using those websites.

5. Applicable law

These terms of use are governed by and will be construed in accordance with the laws of New South Wales, Australia. Any disputes arising under or in connection with these terms of use shall be subject to the exclusive jurisdiction of the courts of New South Wales.